MEDA: Mission Techies Program (2015)

Circle: Education

mission

A model for changing career readiness

While the San Francisco tech boom has created thousands of jobs, low-income Latino families still face numerous barriers to economic success and stability. In 2011, San Francisco’s Latino families experienced an unemployment rate that was more than double the rate of Whites and Asians. Of those employed Latino adults, nearly one-third worked in low-wage service industry jobs, receiving between $10-15 per hour. While many technology companies are taking measures to increase diversity, surveys with 20 Silicon Valley technology companies highlighted that only 3.29% of their employees were Latino.

2015 MEDA

The Mission Economic Development Agency’s (MEDA) Mission Techies Program seeks to close this gap by providing unemployed and underemployed, primarily Latino youth with the support they need to launch a career in the technology sector. The Mission Techies Program is a comprehensive IT support training curriculum that remains responsive to the evolving job market. Students receive job readiness training, financial capability, and integrated services tailored to their specific needs, maximizing the likelihood of securing employment in the competitive tech sector. As of Fall 2015, the MEDA Mission Techies Program graduated 68 students trained in hardware, software, tech support, and IT essentials, with 82% employed or continuing their education. On average, graduates receive a salary of $25 per hour and have continued on to secure internships or full-time positions at notable organizations, including KIVA, Kaiser Permanente, Facebook, Riverbed Technology, and Comcast.

approach

MEDA was seeking more effective strategies to attract new funders, employers, and participants. Specifically, MEDA sought guidance on development of a five-year business plan for its Mission Techies program. In response, the Full Circle Fund team provided:

  • Program analysis – Assessing the operations and curriculum structure of MEDA’s current program.
  • Target market analysis – Developing a thorough understanding of MEDA’s participants and the economic landscape surrounding the Latino community.
  • Competitor market research – Comparing MEDA’s program against similar nonprofit and for-profit boot camp coding programs.

impact

Expanded Program Curriculum

Full Circle Fund created an in-depth, 25-page report with numerous strategies to deploy as the Mission Techies program expands. This included an analysis of the current program, insights from survey results, a competitive landscape analysis, and tactics for engaging and communicating with different stakeholders. As a result, MEDA expanded their program from 144 hours to 240 hours, introduced a Salesforce certification course and redefined six core competencies that are aligned with six career paths for graduates. Additionally, the program leaders enhanced their grant proposal process, leading to new funding sources that will be used to further support and grow their Mission Techies Program.

Increased partnership building capacity

Part of Mission Techies’ success lies in placing new graduates at tech internships and jobs, which requires a pipeline of Bay Area technology partners. The Full Circle Team offered advice for creating beneficial relationships with influential leaders in the technology community. As a result, MEDA formed new partnerships with Microsoft and coding boot camp Hack Reactor and strengthened its relationship with LinkedIn through a mentorship program. MEDA will continue utilizing these partnership strategies to develop future alliances with technology companies of all sizes.

In early 2016, MEDA Mission Techies was awarded a pre-apprenticeship grant, in partnership with the City and County of San Francisco and the Office of Economic and Workforce Development. This serves to further boost the impact their program has on the San Francisco Latino community as they continue to expand and grow the curriculum for years to come.

medasf.org

participating members:

  • WEBID0000002895 Tim L. SF Public Lib... Senior Adviso...
    Tim Lucas

    Tim Lucas

    Senior Advisor for Strategic Initiatives

    SF Public Library

    Impact Circle:

    Education

    Tim Lucas has spent the past eight years living in Brooklyn and enacting change at AllianceBernstein, a leading investment management firm. In his earliest roles, Tim applied lean six-sigma strategies to discover opportunities for process improvements and eliminating wasteful spending.

    More recently, Tim has gained extensive experience in change management and enterprise project management, leading multiple efforts to help solidify the firm’s position as a leader in innovative product offerings. He has also been responsible for developing strategy and designing solutions to help the firm meet evolving client needs. While at AB, Tim chaired the firm’s Corporate Social Responsibility Group and volunteered with Citizen Schools to teach personal finance techniques to students at a Bronx middle school. Tim is an avid bookworm, loves going on bike rides and camping trips with his wife, and can’t wait to begin calling San Francisco home

  • WEBID0000001994 Thea S. Microsoft Cor... Civic Engagem...
    Thea Smith Nilsson

    Thea Smith Nilsson

    Civic Engagement Manager

    Microsoft Corporation

    Impact Circle:

    Education

    Thea Nilsson is Community Outreach Manager for Microsoft Silicon Valley. She received a bachelor’s degree in communications from University of California, Davis, with a minor in contemporary leadership, graduating in 2009. While at UC Davis, Thea served as vice president of the Golden Key Internal Honor Society and co-founded the Microlending Club while interning with Campus Kiva. Thea has worked on the corporate citizenship and philanthropy team at Microsoft since 2010. Prior to joining Microsoft, Thea interned at Technology Crossover Ventures and Synopsys. Her favorite volunteer experiences have been coaching a social action team of middle school girls with Girls For A Change, and tutoring English language learners through Building Skills Partnership.

  • WEBID0000002861 Eben G. Capital Marke...
    Eben Garnett

    Eben Garnett

    Capital Markets Professional

    Impact Circle:

    Economic Opportunity

    Education

    Environment & Energy

    Health

    Eben Garnett is a former capital markets professional with a background in fixed income securities, interest rate derivatives, and credit derivatives. Over an 18-year career, Eben has worked in sales, trading, underwriting, and structuring of fixed income and derivative products for corporate and municipal debt issuers, institutional clients and retail investors. Eben received an AB degree from Princeton University in 1993 where he majored in Public Policy at the Woodrow Wilson School of Public and International Affairs.

  • WEBID0000002896 Karen H. IDEO Product Manager
    Karen Holst

    Karen Holst

    Product Manager

    IDEO

    Impact Circle:

    Economic Opportunity

    Education

    Co-Founded MyEdu (acquired by Blackboard Inc.) an education tool that helped 5 million college students succeed in college and land a job. Tech Crunch named it the “curriculum guide and college advisor rolled into one”.

    15+ years in consumer technology and focus on leading strategic partnerships, operating large-scale data organizations, marketing, communications, and new business development within multiple verticals in public and private sectors.

    Lifetime commitment to volunteerism and serving on nonprofit boards. Driven to collaborate with others and create a positive impact through social entrepreneurship and commercializing valued products through user-centered design.

    Avid marathon runner and 10-mile swimmer addicted to taking on challenges with a “take the bull by the horns” tenacity – hook ‘em! Wanderlust with curiosity of visiting new places and trying new things…everyday!

  • Andrew Koller Andrew K. Social Chorus Product Manag...
    Andrew Koller

    Andrew Koller

    Product Management

    Social Chorus

    Impact Circle:

    Economic Opportunity

    Education

    Andrew is a serial entrepreneur, co-founder VP of operations at Vendorstack. Previously he co-founded of Revenade, an enterprise business development strategy consulting and outsourcing firm. He has also dabbled in venture capital and consulting for investment companies on their big data problems. Andrew graduated from Rice University with a BS in Physics and a BA in Chemistry. He enjoys running, biking and great beer.

  • WEBID0000002878 Amy N. Students Risi... Student Advisor
    Amy Niles

    Amy Niles

    Student Advisor

    Students Rising Above

    Impact Circle:

    Education

    Amy currently works as a Student Advisor with Students Rising Above. In this role, she is responsible for guiding and mentoring low-income, first-generation college students into college, through graduation and into the workforce. Amy has prior experience working as a teacher and administrator in the US and Costa Rica, often in very small non-profit organizations. Amy also volunteers regularly teaching digital literacy at The Women’s Building and as a shelter volunteer at NorCal Family Dog Rescue.

    Amy holds a BA in Communications from Boston College and an MA in International Education from SIT Graduate Institute in Brattleboro, VT

  • WEBID0000002927 Christopher W. Fetzer Vineyards Assistant Exp...
    Christopher  Wong

    Christopher Wong

    Assistant Export Brand Manager

    Fetzer Vineyards

    Impact Circle:

    ​ Alumni