Challenge:

CTA was building a pilot application to help manage the data from Georgia’s SNAP (Supplemental Nutrition Assistance Program) initiative. Its vision is to leverage databases and other tools to communicate and exchange data, and on ways to integrate and
centrally store data for reporting and data visualization purposes.

Solutions:

The FCF project team provided product and technical resources to advance the app’s development and ensure its replicability. Key deliverables included product-related guidelines such as a service blueprint, user workflow design input, and a userinterface style guide; technology-related research such as cloud infrastructure and security deployment tools; data-access security model; and mock test-data scripts.

Impact on Community Technology Alliance mission:

Although Georgia SNAP decided to move forward with an internal solution instead of customized open source technology, the work the FCF project team did has greatly benefited current CTA projects. FCF project deliverables helped to reduce the cost of blueprinting by around 30 percent, thanks to improved workflows. As a result of the team’s work, CTA was awarded $300k in new project work with another $250k planned for Phase 2.